What Our Residents and Families Say

One of the best ways to understand our devotion to quality healthcare is to listen to our Residents and families. University will be happy to provide you with the names and numbers of Residents and family members you may talk with to discuss our commitment to caring for area seniors. Below are testimonials from current Residents and families as well as success stories from Residents who were able to return home.

My husband had an LVAD (left ventricular assistive device) put in September 2013. It is basically a heart pump used to treat Congestive Heart Failure. It is sometimes used as a bridge to receiving a heart transplant or as a permanent way to live. One of the side effects of the LVAD is stroke. My husband had a stroke March 28th. 2015. He was hospitalized for a lengthy time and due to his inability to ambulate and his aphasia he was placed in St. Louis Rehabilitation Center for 3 weeks. He was still unable to come home. We looked for Nursing Homes that would accept LVAD patients. There was only one, BJC Extended Care in Clayton, in Missouri. We couldn't find any in Illinois, on this side of the river and close to home. 

I had asked several places if they would accept LVAD patients, the consensus was they would not Until, I asked University care centerilitation Center. After getting the needed approval from their superiors they agreed to do it. The next step of the process was getting the LVAD team to agree to the necessary in-services that are required to become an authorized place where LVAD patients can admit post stroke or other medical needs. University required all of their nursing staff to attend an in-service. So, finally my husband was admitted to University care centerilitation Center in Edwardsville. 

The nurses were incredible, so willing to help and learn all they could about the LVAD and all the equipment that comes with it!! Such kind and caring nurses and I must admit I think I am little more particular than most since I am a retired nurse. My standards are a little higher than most. I must say that all of the nurses at University met and exceeded those standards. The nurses' aides were so good, so helpful and so sweet to my husband, as well as the other patients. University's Rehab Department did an amazing job getting my husband back on his feet to the point he could finally come home. 

I am most grateful to University for taking the risk and being a pioneer in accepting LVAD patients. It gives those of us that live on the Illinois side of the river a choice. We don't have to drive to St Louis to find a place to put their loved ones, now we have University care centerilitation Center. My husband was recently admitted to Barnes LVAD floor, and I told them of the great care we received at University. They are excited to hear that there are now choices in placing other LVAD patients. 

Thank you University and all of your staff, you come with our highest recommendation! 

Sandy and Jack C.

When I arrived three days before Christmas, I couldn’t move my left side at all. I had a stroke. The therapy department here is wonderful! They are all so tender hearted and loving. If you are willing to work hard, have lots of determination, and do what they need you to do, you can get better too!  - Lois F.

“When I arrived at University I couldn’t walk at all. I went through the Rehab to Home program which provided exceptional physical therapy. The therapists there practice “tough love”. I didn’t always want to do what I needed to do, but with their encouragement, I was soon walking again!” - Frances C.